Your First Name *

First Name

Last Name

Date *

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How likely is it that you would recommend your co-worker to a colleague? On a scale of 1-5 with one being not likely and five being extremely likely. *

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How much attention to detail does your co-worker have? Do they walk around at the beginning and end of their shift to complete a perimeter check? Do they notice important things like missing signage or new products? *

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How willing is your coworker to admit to mistakes and take constructive criticism / feedback? Do they ask for feedback? Are they looking to improve their performance? *

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How well does your co-worker engage with customers? Do they satisfy the minimum engagement requirements? (acknowledge customers when they walk through the door? Do they use icebreakers to engage? Offer punch cards? ) *

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Does your coworker go above and beyond the minimum engagement requirements? Do they invite a customer to an event like Friday Night Bites? Do they push a Collective Market flyer and inform the customer of what that is? Or do they try and learn a regular customer's name / engage in longer conversations? *

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How well does your coworker communicate with the team? Do they let you know important things that are going on in the cafe or with customers? Do they communicate with BOH when needed? Are they able to ask for help? *

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How well does your co-worker multitask (example: making a drink while also calling out sandos) & can they adjust to changing priorities? Can they assess which tasks are more important than others? (example: sweeping the floor vs. helping a waiting customer) *

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How does your co-worker collaborate with the team? Do they help with tasks when needed? Communicate effectively? Have good flow? Maintain a positive attitude during stressful situations? Are they polite towards the rest of the staff? *

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How professional does your coworker behave? Do they give the customer their full attention? Is their communication polite and appropriate? Is their conflict resolution handled respectfully and efficiently? *

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How does your co-worker collaborate with the team? Do they help with tasks when needed? Communicate effectively? Have good flow? Maintain a positive attitude during stressful situations? Are they polite towards the rest of the staff? *

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